Returns

Last updated October 2026. Products ship from the manufacturer, and some terms vary by brand. Brand specific terms are shown on each product page and in your order confirmation, and those terms apply where they differ from this page.

Before you buy

Because products ship from the manufacturer, return eligibility depends on the brand. We will tell you the return terms for a product before you order.

Cancellations

Contact us as soon as possible to cancel. Orders that have not shipped can often be cancelled. Built to order or custom items may not be cancellable once production starts.

Returns

Where a brand accepts returns, items generally must be unused, unassembled and in original packaging, and a restocking fee and return freight costs may apply.

Damaged or defective items

Report damage within 48 hours of delivery with photos. Defects are handled under the manufacturer's warranty, and we will help coordinate the claim.

Warranty

Products are covered by the manufacturer's warranty. Coverage and length vary by brand and product.